Hotel Hell
Chef Gordon Ramsay, along with a team of hospitality experts, travels the country applying his high standards to struggling hotels, motels, and bed and breakfasts in an effort to get the owners and staff to turn their establishments around. Ramsay's signature no-holds-barred style will make it clear to those he coaches that there is no place for dirty rooms or incompetent staff if one hopes to remain in business.
Gordon visits a lodge in Idaho that was built by the owner's own hands before the entrepreneur lost his passion due to a family tragedy.
Ramsay helps the married owners of a Southbridge, Mass., inn modeled after a historic Austrian bed and breakfast update their business.
Gordon Ramsay visits Harper's Ferry, WV, where he meets an inn owner who runs his establishment more like a second-hand store, hoarding personal items throughout the premises. He quickly discovers some of the worst practices he's ever seen.
Gordon is back in Harper's Ferry, WV. With an owner who is living in the past, Gordon must perform one of the biggest personal and hotel makeovers he's ever tackled.
Gordon visits a hotel, restaurant and ice cream parlor in beautiful lakeside Chelan, WA that is struggling due to lack of business and little support from the local town. Gordon urges them take a deeper look at their business and relationships, and open their arms to the community.
Gordon Ramsay visits a hotel and event space in Newtown, PA, where the owner is blind to the various problems at play. Gordon attempts to propel the owner, and her uninvolved son, into taking back the reigns and addressing the issues head-on.
Gordon travels to Fort Peirce, Florida to help save the Beachfront Inn & Inlet, a seaside inn and restaurant with a young owner named Brian Paul at the helm.
Gordon Ramsay heads to Loudonville, OH, where he meets a woman who works countless hours to keep her hotel and events business afloat. After assessing the situation, Gordon urges her son to learn the business and take the reins from his mother. Together, they throw a fairytale wedding at the castle.
Ramsay visits Las Cruces, N.M., luxury hotel Meson De Mesilla, where the owner seems more interested in her singing career, than managing the business.
Gordon helps the owner of the Hotel Monticello in Longview, Wash., get back on track both professionally and personally.
Ramsay travels to Oregon to help a contentious divorced couple focus on fixing issues with their business, the Applegate River Lodge.
Ramsay heads to Starkville, Miss., to help David and Sukie revamp their formerly thriving business, Hotel Chester.
Gordon travels to Pipestone, Minn., to help two sisters save their once-historic hotel, the Calumet Inn.
Gordon Ramsay goes to Vermont in hope of transforming the dog-friendly Four Seasons Inn -- which proves to not share any likeness to the popular luxury chain.
Gordon travels to Woodbury, Conn., to help a pair of siblings whose difficult relationship is threatening to bring down their inn, the Curtis House.
Gordon heads to Northern California where he works to get the owners of Murphy's Hotel to focus on the guests' experience in order to keep the establishment in business.
The first hotel is Juniper Hill Inn in Windsor, VT. Gordon checks in to the Juniper Hill Inn, a place that looks like a million dollars, but smells of RAW SEWAGE. He meets the inn's wealthy and arrogant owner, Robert Dean II, and witnesses Dean's inexcusable treatment of his staff. Gordon quickly concludes that it may take a miracle to save the inn.
Work continues at a Vermont inn, where Ramsay sides with the staff against their boss. But his position is tested when he catches a staff member in a blatant lie.
The inexperienced owners of a historic—and haunted—New York hotel may lose their investment if the business isn't turned around quickly.
This week Ramsay checks into The Keating Hotel in San Diego, CA. The Keating, located in the city’s iconic Gaslamp Quarter, is a 35-room boutique hotel in debt and in crisis. The owner looks to Gordon to help him turn the hotel around. Gordon immediately sees issues with the décor, the room service, the laundry service, hotel restaurant MerK Bistro and the owner’s own managerial style. Will The Keating’s boss swallow his pride and agree to the changes that Ramsay suggests or will he push back.
Gordon Ramsay checks into the River Rock Inn in Milford, PA. The hotel, established in the 1880s, is falling apart. It’s in desperate need of a cleaning, there are dead bugs everywhere and Ramsay discovers a disgusting galaxy of stains on one particular bed spread that sends him through the roof.
Gordon Ramsay checks into the Roosevelt Hotel, a converted 16-bedroom schoolhouse, in Coeur D’Alene, ID, where the owner is more interested in dressing up like Sherlock Holmes for murder mystery nights than he is in updating the hotel’s musty décor.
| Location | United States of America |
|---|---|
| Language | English |
| Release | 2012-08-13 |
| Producer | One Potato Two Potato |